Terms & Conditions: Membership


Fixed term contracts: payment for membership will be taken in full before the membership start date. The longer the contract the more of a discount a member will receive (at present we are doing 6 month or year long memberships)

Rolling contracts: £170 per month, minimum of 2 months, paid via standing order. A period of 30 days notice is needed for termination of a membership and the contract will roll over from month to month.

1 month fixed term: £250, paid in full before the membership start date.

No shared contracts and no sub-lets. All prices include VAT.

Included in the price

This fee includes the use of The Kiln Rooms equipment & tools, personal and communal storage space, free access to the Professional Development Programme and onsite technical support. In-house glazes and firings are also included within reason (Kiln and glaze usage will be monitored by technical staff, if it seems a member is using/requires a large amount of either, they will be requested to measure their pieces, anything over 50 cubic liters of kiln usage per month will incur a surcharge). Maximum usage of the studio is 18 hours per week and members must clock in and out. Time cannot be accumulated and used at a later date. Members will also have the opportunity to sell work during our bi-annual shows, helping to fund their ongoing practice.

Holiday & time in lieu:

No holiday or time in lieu. If you are going away for an extended period of time we would recommend cancelling your membership and discussing with management a possible date to rejoin.


There are no refunds on a 1 month contract or rolling contracts.If you have paid for 6 months or more upfront we can discuss partial refunds for any time remaining on the contract as long as a notice period of 2 months or more has been given. This will be decided on a case by case basis.

Non-usage of the studio / studio opening times:

Studio opening times are on our website. In the event of non-usage it will not be possible to provide any additional studio time in future or make up for this in any way. The studio closes for 4 days during each of our bi-annual Shows (which you are invited to take part in). The studio closes for 3-4 days over the Christmas period and between 23rd December and 2nd January we may slightly reduce access times. We reserve the right to close the studio for a maximum 2 days a year for promotional purposes or essential works.

Data protection:

As a member of The Kiln Rooms it’s important that we contact you with information related to the studio, shows, opening times, health and safety and best practice. We will keep your personal data safe and will not pass this on to any third party.

Sharing the space

Neither The Kiln Rooms nor Kiln Rooms staff are responsible for personal belongings or any work getting damaged, lost or stolen. In communal studio such as this it is inevitable that there will occasionally be work that gets damaged. If you do decide to bring in your own materials, glazes or any equipment into the studio this must be cleared first by a member of staff. Best practice should be adhered to at all times when working in the studio and respecting others is key.

Personal and communal storage

Communal storage in the ‘work in progress’ area needs to be cleared within 6 days. Any work remaining after 6 days will be thrown out. (please speak to our technicians if you are unsure). Please do not use more than 120cm of communal shelving at any one time – this space is for sharing. All work in your personal storage area must be removed from the studio by the day membership finishes.


For the studio to work it requires everyone to pitch in. When you use the studio it is best practice to do 20 minutes of cleaning where you have worked and in the communal areas. Always wet clean any dry materials.


If you want to invite friends/family to see the space, meet fellow members or staff this is fine. If you would like someone to be in the studio for more than 10 minutes and work alongside you on a project this must be agreed in advance with Kiln Rooms management. As a rule people are not allowed to use the studio unless they have signed up and anyone visiting must be supervised by an inducted studio member / staff at all times.

Special requirement

If you have any special requirements please let us know during your induction.

Kiln usage

If a member is found to have caused damage to the kilns (i.e. explosion or melt down) or other equipment through improper use they may be liable for costs of repair


We have a fully stocked materials store (please ask staff).

Health & Safety

Members must have a full induction of the studio (in person or having watched the induction video) before using the space. By signing the induction form members agree that they have understood everything covered in the induction. It is also important that everyone respects all Health & Safety regulations, signage and Kiln Rooms staff / members.

The main points covered in the induction:

  • The Kiln Rooms cannot be held responsible for any injuries caused through the misuse of the studio or equipment.
  • Food or drink should not be consumed in the studio.
  • Fire safety. Please be aware of our evacuation procedure.
  • We reserve the right to suspend or cancel any membership if any of the above points are not respected

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We may at any time modify these Terms and Conditions. We will notify you of any changes by emailing you and/or by posting a notice at the studio. By continuing to use the services after changes to these Terms and Conditions are made and notified to you, you agree to be bound by such changes. Please review the Terms and Conditions carefully and make sure that you understand them. If you do not agree to these Terms and Conditions, you must not become a member of The Kiln Rooms.